Frequently Asked Questions
Everything you need to know about AJP Systems software, pricing, delivery, and support.
What does AJP Systems sell?
AJP Systems LLC sells digital software products and services. Our offerings include cloud-based workflow automation platforms, business operations management systems, and healthcare/EMR software. All products are subscription-based and delivered digitally through secure online access.
Are your products physical or digital?
All AJP Systems products are 100% digital. We do not sell, ship, or fulfill any physical products. Our software is cloud-hosted and accessed through a web browser — no downloads, installs, or physical deliveries are involved.
How do customers access the software?
After subscribing, customers receive secure login credentials to access their cloud-hosted platform from any web browser on any device. There are no software downloads or installations required. Your platform is available immediately upon account activation.
Do you charge subscriptions or one-time fees?
We offer flexible billing. Platform access is subscription-based (monthly or annual). One-time fees may apply for professional onboarding, setup, data migration, or custom integration work. All pricing is transparent and agreed upon before engagement.
Do you offer onboarding or support?
Yes. Every subscription includes standard support. We also offer professional onboarding services that include guided setup, data migration, workflow configuration, and team training. Extended support and dedicated account management are available on higher-tier plans.
Is there shipping involved?
No. AJP Systems is a digital software company. There is no physical shipping, inventory, or fulfillment of any kind. All products and services are delivered online through secure cloud platforms.
Who are your products built for?
Our software is designed for small to mid-sized businesses, operations teams, healthcare providers, and organizations that need to automate workflows, manage operations, or digitize patient records. We serve industries including healthcare, telecom construction, field services, and general business operations.
Do you offer custom integrations?
Yes. We offer custom integration services to connect your existing tools, third-party APIs, and legacy systems into your AJP platform. Integration work is scoped and priced on a project basis.
Is the healthcare software HIPAA compliant?
Our healthcare and EMR software is built with HIPAA-aware practices including data encryption, access controls, and audit logging. We work with each healthcare client to ensure their specific compliance requirements are addressed during onboarding and configuration.
Can I cancel my subscription?
Yes. Subscriptions can be cancelled at any time. There are no long-term contracts or cancellation penalties. Your access continues through the end of your current billing period.
How are updates delivered?
Platform updates are deployed automatically to all users. Because the software is cloud-hosted, you always have access to the latest version without any manual downloads or installations.
How do I get started?
Contact us through our website to request access or schedule a demo. Our team will discuss your needs, recommend a plan, and guide you through the onboarding process.
Still Have Questions?
Our team is happy to help with any questions about our software, pricing, or implementation process.
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